Domino's Pizza in Rantoul, United States, is seeking an enthusiastic and customer-focused Customer Service Representative to join our team. As the face of our brand, you'll play a crucial role in ensuring our customers have a great experience with every interaction.
• Answer phone calls and take customer orders efficiently and accurately
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and card transactions, ensuring accuracy in all financial dealings
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment, adhering to food safety and hygiene standards
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness
• Handle and lift items weighing up to 25 lbs. as needed
• Excellent customer service skills with a friendly and approachable demeanor
• Strong communication abilities, both verbal and listening
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company procedures
• Flexibility to work various shifts, including weekends and holidays
• Physical capability to stand for extended periods and lift up to 25 lbs.
• Team player mentality with a positive attitude
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail and organizational skills
• Willingness to learn and adapt to new tasks and responsibilities