The Case Aide works cooperatively with all staff in expediting the general flow of matters pertaining to the case management department, and general office including, but not limited to the following: phone calls, typing, general office, and clerical duties.
• Provide administrative and clerical support to case managers, directors, and team members.
• Prepare, organize, and maintain case management records, reports, and documentation.
• Maintain accurate client information, databases, and case files.
• Assist with billing, invoices, service agreements, and financial documentation.
• Coordinate meetings, prepare agendas, and document meeting minutes.
• Respond to phone calls, emails, and inquiries with professionalism and excellent customer service.
• Collaborate with team members to ensure efficient daily operations and timely completion of assignments.
• High school diploma or GED required, along with additional education, training, or experience in a related field.
• Proficiency in Microsoft Word and Excel.
• Strong organizational, communication, and time-management skills.
• Ability to type at least 50 words per minute.
• Excellent attention to detail and ability to manage multiple priorities.
• Ability to maintain confidentiality and work both independently and collaboratively.
• A positive, flexible, and solution-focused attitude.
We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.
All your information will be kept confidential according to EEO guidelines.
10/29
#DMNJ