Resunova

Domestic Transportation Customer Service

Expeditors
Sterling, VA, United States
Posted October 30, 2026
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Major Duties and Responsibilities

• Ensure smooth and timely freight process flow

• Ensure accurate and timely data entry into our operational system

• Track and Trace Transcon files and reporting

• Ensure accurate and timely client and vendor billing

• Ensure delivery of freight and timely clearance when applicable

• Interact with customers in arranging their shipments to meet customers service standards

• Contribute and maintain good relationships with suppliers

• Meet compliance at all times

• Network communications, timely responses to emails and requests

• Meet KPI standards in accordance with Company policy

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

• Understanding of documentation process a plus

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

• Pro-active, strong organizational skills

• Good computer skills (Excel, Word)

• Hazardous Materials certification (preferred)

• Fluent in English

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time

• Health Plan: Medical, Prescription Drug, Dental and Vision

• Life and Long-Term Disability Insurance

• 401(k) Retirement Savings Plan (US only)

• Employee Stock Purchase Plan

• Training and Personnel Development Program

• $23-$25 per hour

• Hours are either 12-9 M-F and/ or 8-5 weekends

• Full time or Part time

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